Privacy Policy
Last updated: January 2026
1. Information We Collect
When you use PickUp, we collect information you provide directly to us, such as:
- Account information (name, email, phone number)
- Profile information for instructors (bio, Instagram handle)
- Booking information (class reservations, payment details)
- Communications with us
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you confirmation texts and reminders about your bookings
- Respond to your comments and questions
- Protect against fraudulent or illegal activity
3. Information Sharing
We do not sell your personal information. We may share your information with:
- Instructors for classes you book (name and booking details)
- Payment processors (Stripe) to complete transactions
- SMS providers (Twilio) to send booking confirmations
- Service providers who assist in our operations
4. Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.
5. Your Rights
You may:
- Access and update your account information
- Request deletion of your account
- Opt out of promotional communications
6. Contact Us
If you have questions about this Privacy Policy, please contact us at support@pikkup.com