Privacy Policy

Last updated: January 2026

1. Information We Collect

When you use PickUp, we collect information you provide directly to us, such as:

  • Account information (name, email, phone number)
  • Profile information for instructors (bio, Instagram handle)
  • Booking information (class reservations, payment details)
  • Communications with us

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you confirmation texts and reminders about your bookings
  • Respond to your comments and questions
  • Protect against fraudulent or illegal activity

3. Information Sharing

We do not sell your personal information. We may share your information with:

  • Instructors for classes you book (name and booking details)
  • Payment processors (Stripe) to complete transactions
  • SMS providers (Twilio) to send booking confirmations
  • Service providers who assist in our operations

4. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

You may:

  • Access and update your account information
  • Request deletion of your account
  • Opt out of promotional communications

6. Contact Us

If you have questions about this Privacy Policy, please contact us at support@pikkup.com